Please send all your requests using the form on this page. This is the fastest and the most reliable way to receive technical support. The maximum response time is two business days. Alternatively, you can send your request by FAX; fax service is available at +1 (419) 8210730, working non-stop, 24/7.

Please, browse the FAQ before placing a support request, as it may indeed contain the solution to your inquiry and save you the time of waiting for your request to be answered.

In case your support request is regarding installation and operation of our products, please specify the manufacturer and model of your chartplotter including the firmware version.

If you have more than one file to upload with your request, please put them into a ZIP archive. Maximum size for file uploads is 10 MB.